Chris Lam Connects | Marketing Strategy Intensives | Small Business
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Get Found Online

Marketing Plumber 
...because someone else clogged up your pipes
and I'm here to help.

Marketing with context. Language, culture, nuance, and real life all count.

270+ Small Business Owners Served

Hi, I'm Chris

I’m a digital marketing strategist and trainer. I help underestimated founders and second-act entrepreneurs turn marketing chaos into sustainable conversions. 

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Standard marketing advice and executive marketing education tend to ignore other facets of a small business owner - they forget about taking into account family duty, community reputation, and cultural context. I do not. I see multiculturalism and being bilingual (or multilingual!) as business assets. They're super powers.

 

There's nuance that I see and we work together so your marketing honors your full identity.  You don't have to 'code-switch' to build a profitable business.

BEFORE: 

Scattered posting, shiny object tactics, “I’m behind” energy.

AFTER: 

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Clear goals, a simple workflow, and content tied to growth.

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Who You Are

You’re a second or third career founder running a service-based business. You’ve proven you can sell. Now you want marketing that feels structured, not chaotic.

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This is a strong fit if:

  • You’re an established founder and your marketing needs a system

  • You want clearer messaging and a cleaner backend so people can buy without extra back-and-forth

  • You have a VA, or you’re planning to hire one, and you want something they can run

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Also: I support nonprofits and accelerators with training and workshop programming.

Trusted by...

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goldman sachs 10,000 small businesses blue transparent logo
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Acupuncture Spa Setup

EMAIL INFRASTRUCTURE From "Dead List" to 34% Open Rate

What We Built in a Day

The Problem: A local acupuncture clinic was managing 3,000 contacts across fragmented free accounts to save money.

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What we built: Email engine reset and resend strategy


In one focused build, we:

  • cleaned up and consolidated the list

  • moved to a platform the client could actually maintain

  • set up a resend workflow that boosted opens without extra writing

 

Outcome: The list came back to life with 2,000 new subscribers and a consistent 34% open rate in under a year.

...unless you're a creep. Then, no, don't.

If you know you need a Strategy Sprint or Fractional Leadership, please email me directly. I typically respond within 24 hours.

Still Figuring It Out? Book a 25-Minute Fit Call. No pressure. Just an honest assessment of whether I can solve your problem. If I'm not the right fit, I might know someone who is.

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The Tea

Where We Stand

My "Bro-Less Marketing" Stance: There have been one too many times where I meet small business owners being "fleeced" by standard agencies selling shiny objects that don't fit their context. They're sold services that don't make sense or charged too high of a rate for intern-level work. My job is to stand between you and the noise, ensuring your decisions are profitable, sustainable, and closest to your truth.

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My 10% Pledge: 10% of every booking goes into a community fund, allowing me to offer pro bono services to underserved and traditionally-ignored founders each month. This fund exists so more people can access strategy without getting upsold into unnecessary work.

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Your customers don’t care if you use AI, but they do care if you sound fake.

This free, no-fluff guide shows service-based small business owners how to use AI tools like ChatGPT or Claude to save time, write better content, and stay visible online without sounding robotic or off-brand. 
 

Get practical marketing tips, free resources, and occasional pep talks straight to your inbox.

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